Refund policy

Because every item at Verve Fine Craft Gallery is a unique artwork sold on a consignment basis—where independent artists are paid upon sale—all sales are final. We are unable to accept returns, exchanges, or order cancellations once a purchase is completed.

• Damaged in Transit: If your piece arrives damaged, please notify us at hello@vervefinecraft.ca within 48 hours of delivery. Please include clear photos of both the damaged item and the exterior packaging so we can process an insurance claim and resolve the issue.

• Handcrafted Variations: Due to the handmade nature of fine craft and slight variations in screen displays, minor differences in texture and color are natural features of the art. We encourage you to carefully check dimensions and details before purchasing.

If you have questions about a piece prior to ordering, contact our team at hello@vervefinecraft.ca—we are happy to provide extra details or photos to help you buy with confidence.